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RE: Help with Exchange server

mathcomat — Tue, 12 Aug 2008 11:42:00 GMT

Did you ever get this fixed if so what did you have to do?

I have two clients using Exchange 2003 with bellsouth and i can't get the emails

to send out using mail.bellsouth.net even with or without authentication.

If you care to comment on this it would be appreciated.

RE: Help with Exchange server

jblloyd — Tue, 30 Oct 2007 10:57:52 GMT

Since SMTP Diagnostics had no problem connecting with the relay server, I am assuming that I have a problem with my Exchange setup. I appreciate your help. Thanks

RE: Help with Exchange server

Kirby Turner — Tue, 30 Oct 2007 10:53:10 GMT

You got me as to why the email is not relaying. I know next to nothing about Exchange configuration so aside from guessing it might be an SMTP authentication issue I have no idea how to resolve the problem.

[quote][b]jblloyd (10/30/2007)[/b][hr]When I run your SMTP Diagnostics, the mail goes right out. Doesn't the SMTP Diagnostics program use the SMTP connector on the Exchange server to send the test?[/quote]

No, SMTP Diagnostics does not use the SMTP connector on the Exchange server. It communicates directory with the specified mail server, which in the case above is mail.bellsouth.net.

-KIRBY

RE: Help with Exchange server

jblloyd — Tue, 30 Oct 2007 10:37:05 GMT

Here is an email sent to AOL.COM. Notice, I did not put in any authenitcation and the SMTP server took it. I have also included the log when authenitcation was used and was rejected. Go figure ...

Oh course, Bellsouth (AT&T) can offer no help.

Without authentication:

..........
SMTP Diagnostics Report
10/30/2007 12:30:06 PM
Elapse time: 0:00:01.344
....................
Email address: ddavis1240@aol.com
Outgoing mail server (SMTP): mail.bellsouth.net
Port: 25
Subject: test email from john
Message:
test
....................
[0:00:00.032] Connecting to mail server.
[0:00:00.109] Connected.
[0:00:00.141] 220 bellsouth.net - Maillennium ESMTP/MULTIBOX frfwmhc01 #190
[0:00:00.000] EHLO lcs1
[0:00:00.234] 250-bellsouth.net
[0:00:00.000] 250-7BIT
[0:00:00.000] 250-8BITMIME
[0:00:00.000] 250-DSN
[0:00:00.000] 250-HELP
[0:00:00.000] 250-NOOP
[0:00:00.000] 250-PIPELINING
[0:00:00.000] 250-SIZE 26214400
[0:00:00.000] 250-VERS V05.21c++
[0:00:00.000] 250 XMVP 2
[0:00:00.000] RSET
[0:00:00.109] 250 ok
[0:00:00.000] MAIL FROM: <ddavis1240@aol.com>
[0:00:00.141] 250 ok
[0:00:00.000] RCPT TO:<ddavis1240@aol.com>
[0:00:00.109] 250 ok; [simple] forward to <ddavis1240@aol.com>
[0:00:00.000] DATA
[0:00:00.094] 354 ok
[0:00:00.000] .
[0:00:00.266] 250 ok ; id=20071030173008H0100a81lee
[0:00:00.000] QUIT
[0:00:00.109] 221 bellsouth.net
[0:00:00.000] Disconnected.
....................

With authentication:

....................
SMTP Diagnostics Report
10/30/2007 12:34:13 PM
Elapse time: 0:00:00.547
....................
Email address: ddavis1240@aol.com
Outgoing mail server (SMTP): mail.bellsouth.net
Port: 25
My outgoing server (SMTP) requires authentication
User name for outgoing server (SMTP): unicorpinc
Password for outgoing server (SMTP): *******
Subject: test email from john
Message:
test
....................
[0:00:00.031] Connecting to mail server.
[0:00:00.094] Connected.
[0:00:00.109] 220 bellsouth.net - Maillennium ESMTP/MULTIBOX frfwmhc03 #137
[0:00:00.000] EHLO lcs1
[0:00:00.094] 250-bellsouth.net
[0:00:00.000] 250-7BIT
[0:00:00.000] 250-8BITMIME
[0:00:00.000] 250-DSN
[0:00:00.000] 250-HELP
[0:00:00.000] 250-NOOP
[0:00:00.000] 250-PIPELINING
[0:00:00.000] 250-SIZE 26214400
[0:00:00.000] 250-VERS V05.21c++
[0:00:00.000] 250 XMVP 2
[0:00:00.000] AUTH LOGIN
[0:00:00.110] 504 disabled authentication mechanism
[0:00:00.000] 161: 504 disabled authentication mechanism
[0:00:00.000] QUIT
[0:00:00.109] 221 bellsouth.net
[0:00:00.000] Disconnected.
....................

RE: Help with Exchange server

Kirby Turner — Tue, 30 Oct 2007 09:52:19 GMT

It sounds like there might be an SMTP authentication problem. The mail server at bellsouth.net is not requiring authentication when you send the email to yourself using the @bellsouth.net address. But I bet it will fail if you try to send to other email address such as one at @gmail.com.

-KIRBY

Help with Exchange server

jblloyd — Tue, 30 Oct 2007 08:45:18 GMT

I recently installed a new exchange server and I am trying to relay my mail through my ISP's SMTP server. I have set up Exchange's SMTP connector to use "mail.bellsouth.net" as a Smart Host. All my mail is stuck in the outbound queue and is not being accepted by Bellsouth.

When I run your SMTP Diagnostics, the mail goes right out. Doesn't the SMTP Diagnostics program use the SMTP connector on the Exchange server to send the test? Has anyone experienced problems with the Bellsouth SMTP server?

Here is my diagnostic log that shows the mail being accepted:

....................
SMTP Diagnostics Report
10/30/2007 10:33:59 AM
Elapse time: 0:00:02.359
....................
Email address: jblloyd@bellsouth.net
Outgoing mail server (SMTP): mail.bellsouth.net
Port: 25
Subject: test email from john
Message:
test
....................
[0:00:00.000] Connecting to mail server.
[0:00:00.234] Connected.
[0:00:00.250] 220 bellsouth.net - Maillennium ESMTP/MULTIBOX frfwmhc05 #169
[0:00:00.000] EHLO lcs1
[0:00:00.235] 250-bellsouth.net
[0:00:00.000] 250-7BIT
[0:00:00.000] 250-8BITMIME
[0:00:00.000] 250-DSN
[0:00:00.000] 250-HELP
[0:00:00.000] 250-NOOP
[0:00:00.000] 250-PIPELINING
[0:00:00.000] 250-SIZE 26214400
[0:00:00.000] 250-VERS V05.21c++
[0:00:00.000] 250 XMVP 2
[0:00:00.000] RSET
[0:00:00.234] 250 ok
[0:00:00.000] MAIL FROM: <jblloyd@bellsouth.net>
[0:00:00.219] 250 ok
[0:00:00.000] RCPT TO:<jblloyd@bellsouth.net>
[0:00:00.235] 250 ok; [simple] forward to <jblloyd@bellsouth.net>
[0:00:00.000] DATA
[0:00:00.234] 354 ok
[0:00:00.000] .
[0:00:00.469] 250 ok ; id=20071030153401H0500sovkle
[0:00:00.000] QUIT
[0:00:00.219] 221 bellsouth.net
[0:00:00.000] Disconnected.
....................

Thanks