Hello, I hope that I can mask my frustration and speak clearly and intelligibly.
Ive just downloaded your product, because I will be recieving leads
without commas, and my system does not save text in that fashion, though
I have Vista on a new computer.
I have the platform open, and have the leads saved to Notepad. Upon
looking through the Help tab, and any text I can find....I dont see any
clearly laid out step by step directions for total novices or those who have
never seen this type of product before. I have no idea what terms you are
using mean, and dont see anything like I would understand like,
(1) Click this button, (2) Find your file (3) Save to "Kill" file
Voila! All is loaded.
Do I have to manually load each lead? I have no idea. I cant even guess.
After I am successful at loading my leads into your system, and they are
"Comma Separated", I will then attempt to use a Filler Tool that loads them
into a mailer at a website 10 at a time, and send emails to each lead.
So...my goal is to get my leads into a form that this software needs.
Why there arent directions I can find easily is a mystery to me!
So.....
If there is any Mercy today for me, and my ignorance hasnt totally
made a fool of me, someone please take pity on me and spend a sec
and tell me the obvious.
Oh, and one thing.....when I click "Open" on your software, it opens
a list of my folders....and it lists all the Yellow folders in my computer, but
not the file I have saved. When I go to said folder though on my own,
the file is there!
My frustration with computers has brought me to the brink of throwing
my computer out my window.
So....
Thanks for your time!
A Hopefully long lasting and soon to be happy customer,
Smilinsteve
sstavez@yahoo.com
508-963-5286 Cell
