Memory LeakWhite Peak Software Support Forums
White Peak Software Forums
Home      Members   Calendar   Who's On
Welcome Guest ( Login | Register )
      



Memory LeakExpand / Collapse
Author
Message
Posted 5/5/2008 3:39:52 AM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 5/8/2008 7:56:13 AM
Posts: 4, Visits: 7
Version 1.9.0.172 seems to have a memory leak, when I am trying to open a small file it starts growing (see screenshot). I can send the file by email if you want to do some more research, its too confidentional to put it here on a forum.

  Post Attachments 
killink.JPG (4 views, 32.26 KB)
Post #217
Posted 5/5/2008 8:18:59 AM


Forum Administrator

Forum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum Administrator

Group: Power Users
Last Login: 2 days ago @ 8:01:14 AM
Posts: 157, Visits: 1,009
Thanks for reporting the problem. This is the second report of the same problem within the last week. I'm researching the problem and will have a fix as soon as possible.

-KIRBY


White Peak Software Inc
www.whitepeaksoftware.com
Post #218
Posted 5/6/2008 2:39:09 PM


Forum Administrator

Forum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum Administrator

Group: Power Users
Last Login: 2 days ago @ 8:01:14 AM
Posts: 157, Visits: 1,009
Vincent Bourgonje (5/5/2008)
Version 1.9.0.172 seems to have a memory leak, when I am trying to open a small file it starts growing (see screenshot).


The problem has been fixed in build 174. Turns out the problem wasn't a memory leak but a mis-management of the working set. I'll spare you from the geeky details.

Download the latest at:

http://www.whitepeaksoftware.com/killink-csv-download.aspx

Thanks,
-KIRBY


White Peak Software Inc
www.whitepeaksoftware.com
Post #220
Posted 5/6/2008 10:51:00 PM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 5/8/2008 7:56:13 AM
Posts: 4, Visits: 7
The new version did not solve my problem (see screenshot)

  Post Attachments 
Capture.JPG (2 views, 13.86 KB)
Post #221
Posted 5/7/2008 6:39:15 AM


Forum Administrator

Forum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum Administrator

Group: Power Users
Last Login: 2 days ago @ 8:01:14 AM
Posts: 157, Visits: 1,009
Vincent Bourgonje (5/6/2008)
The new version did not solve my problem (see screenshot)


I'm at a lost as to the cause. Can you provide more details? Does it only happen when loading the file? Is it happening after the file is load? Is there a sequence of events that can re-create the problem? The more details the better.

-KIRBY


White Peak Software Inc
www.whitepeaksoftware.com
Post #222
Posted 5/7/2008 7:16:26 AM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 5/8/2008 7:56:13 AM
Posts: 4, Visits: 7
1. I open the files bij double-clicking a csv file;

2. First file -> opens ok

3. Close program

4. Open next file by double clicking another csv file

5. => Out of memory....

Next test (after ending the killink proces with task manager)

1. Start the file (from point 4 from the first test)

2. => Out of memory....

I can send you this file by email if you want.

Post #223
Posted 5/7/2008 10:49:51 AM


Forum Administrator

Forum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum Administrator

Group: Power Users
Last Login: 2 days ago @ 8:01:14 AM
Posts: 157, Visits: 1,009
Thanks. I'll let you know if I need a sample file.

-KIRBY


White Peak Software Inc
www.whitepeaksoftware.com
Post #224
Posted 5/7/2008 11:37:16 AM


Forum Administrator

Forum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum AdministratorForum Administrator

Group: Power Users
Last Login: 2 days ago @ 8:01:14 AM
Posts: 157, Visits: 1,009
Vincent Bourgonje (5/7/2008)
I can send you this file by email if you want.


Please do. That might help. You can email the file to: support at whitepeaksoftware dot com

Thanks,
-KIRBY


White Peak Software Inc
www.whitepeaksoftware.com
Post #225